Frequently asked questions
Where can you find us?
You can ski with us in Kranjska Gora, where we have English-speaking instructors.
Rules of conduct before and during the course
Before arriving at the course, make sure you have all your ski equipment properly prepared. Arrive at the meeting point at least 10 minutes before the lesson starts. Follow the instructions of your instructor. Adhere to all ski resort rules and FIS regulations. Stop in a safe place. Wear a helmet while skiing. Do not leave the group without the instructor's knowledge. Maintain a safe distance while skiing. Do not attend the course if you are feeling unwell, and inform the school about it. If you get injured, immediately notify the instructor.
How many children are in the group?
The groups are small – up to 8 children per group. The children are placed in groups based on age and skill level.
Is it possible to switch to a better group?
If a participant progresses faster, or if there was an error in assessing their skill level, the instructors will ensure that they are placed in an appropriate group where their fast progress and safety will be properly supported.
How do we make a reservation/booking?
The reservation or arrival notice is made by filling out the online form.
Where do we sign up?
Before your arrival at the chosen location, we kindly ask you to notify us or make a reservation through the form on our website. Registrations are also accepted on-site every Saturday between 15:00 and 18:00. To book an individual lesson, please call the phone number of the chosen location or email us.
What is the difference between notifying your arrival or making a reservation and signing up for the course?
Notifying your arrival or making a reservation means you are booking a time slot to attend our ski school with high certainty, either through the online form or by email. The actual sign-up for the course takes place on-site, where you will receive protective vests, instructions on where and when to meet on the snow, and make the payment for the course.
Is a prepayment possible?
We do not accept prepayments. However, you can be assured that by simply notifying us or receiving our confirmation of your online reservation or arrival notice, we guarantee that we will be present at the ski resort and skiing lessons will be provided.
Does a child need a ski pass?
Yes. Anyone using the ski lifts at the ski resort needs a ski pass.
Is wearing a helmet mandatory?
Yes. A helmet is mandatory on the ski resort, especially when attending a ski course, for all minors. It is also recommended for adults.
Is the course or individual lesson canceled in case of bad weather?
No. Courses are held in all weather conditions, as long as the ski lifts are operating.
